Communication
7 Common Causes of Failure to Communicate in Business
Most business mentors tell me that the single biggest problem they have to deal with in small companies is the lack of open, honest, and effective communication, both from the top down and from the…
3 Internal Communication Trends to Plan for Now
John F. Kennedy said it best, “Change is the law of life and those who look only to the past or present are certain to miss the future.” JFK hit the nail on the head,…
Expert Tips for Managing Remote Teams, Part II
This article is part two of the series on managing remote teams. Please see part one here. 5. Go the extra mile with praise. As noted previously, body language doesn’t translate well over distance. Sure,…
Expert Tips for Managing Remote Teams
In many ways, managing a remote team is like managing a team in your office. The main difference is distance. But that distance removes some aspects of in-person interactions—like body language—that help make connections and…
The Hidden Benefit of Transparency
Lately, we have been focusing on the “mea culpa” ads that we’re seeing all over the media. Wells Fargo, Facebook, and Uber are some of the big brands that have actively run apology campaigns. The…
Non-Profit Texting: This is Creative!
Just the other day I was introduced to an East Coast non-profit providing year-round licensed childcare. They are a paid up customer and using text messaging in a very creative way. Unfortunately, we weren’t able…
Master These 10 Tips to Successfully Communicate on the Phone
We live in a digital age where so much of what we do is now conducted online, through an app, or via text / email. However, it’s a mistake to assume that because of that,…
Avoid Meaningless Words
From Seth Godin’s post Meaningless, published January 7… There are words that now have no meaning at all… ‘Well’ and ‘so’ have been doing this work for a long time, but add to that the more…
Do You Ask Better Questions?
Given the amount of competition out there, the challenges of landing a new client and the struggles with keeping the clients you do have, I totally get the hunger to have the right answers. But,…
7 Pros and Cons of Face to Face Communication in the Workplace
Communication is one of the highly valued elements of any business, company, or workplace. Businesses have incorporated various channels of communication as a way of ensuring that workers can efficiently communicate amongst themselves as well…
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