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Feel Like You’re Down to Your Last Customer? Try This.

Female pharmacist with a female customer in her pharmacy

What would you do if you were down to your last customer? Maybe you’ve been losing customers, either to a competitor or to a general economic downturn. Or maybe you’re just starting and only have one customer. Either way, what are you doing to create a powerful customer experience and keep that customer? And on the other side, what are the things that cause customers to leave or choose another option instead of you? Think about what makes you different.

Watch this week’s video for more insights into making sure you’re never in that situation again!

Published: April 20, 2020
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Source: GoSmallBiz

Shep Hyken

Shep Hyken is a customer experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Shep works with companies and organizations who want to build loyal relationships with their customers and employees. For more articles on customer service and business go to http://www.hyken.com.