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Is Automation the Answer to Challenges Post-COVID19?

A recent report from analyst company Forrester revealed that many companies are set to invest more in automation than in rehiring due to the COVID-19 crisis. This has understandably led many people to feel concerned…

How Digital Transformation Is Empowering SMBs During the Pandemic

In addition to threatening our personal wellbeing and healthcare systems, COVID-19 has jeopardized the stability and survival of enterprises, hitting small to medium businesses (SMBs) particularly hard. Unlike larger companies, SMBs have fewer assets, smaller…

The Ultimate Guide to Business Process Automation

Business Process Automation: these three words separately are pretty easy to comprehend. There’s “business”, which is the entity that you own and use to make money; there’s “process”, which is a series of actions; then…

5 Ways Businesses Can Leverage Technology to Survive COVID-19

Using the right technology as leverage is one of the best ways to improve your business. From small businesses to entrepreneurs, companies can leverage technology to secure themselves a place in the accelerating landscape of…

Can AI Improve Customer Service?

Improving a customer’s experience is always a top priority for any brand. Customer service should be at the forefront of any brand’s priorities because a customer that feels valued and respected is a lot more…

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